Digital Launch 99 Rewards are delivered by email after the Launch 99 promotion ends. 

Look out for an email from support@level99games.com after the promotion ends.


If you do not receive your digital rewards by email within 2 weeks of the end of the promotion, please check our blog posts on the store page to see if there is any announced delay, then check your email spam folder.


If you are sure that you have somehow missed your digital rewards, use our contact form and submit a ticket. Please include your store order number with this ticket as well.