Shipping Status

What's the status of my order and what does it mean?

Help! I haven't received a shipping confirmation yet!
Shipping confirmation emails are not sent until your package is shipped out. If you have yet to receive your order/tracking information, it may be due to th...
Sat, 6 Jun, 2020 at 9:20 AM
International Kickstarter & Pre-Order Questions
For Kickstarter Pledges and Launch 99 Updates around the world, we work with a handful of different fulfillment centers. Usually, if you have an address...
Thu, 11 Feb, 2021 at 7:14 AM
Status shows delivered, but I haven't received my game yet!
If you have received a tracking number, and that tracking number shows a package 'delivered', but it has not arrived on your doorstep yet, there is ...
Mon, 8 Mar, 2021 at 9:34 AM
Do you ship to Russia, South America, or the Middle East?
At this time, we no longer ship to Russia, South/Central America, or the Middle East. This change is due to a combination of a high rate of damages, extensi...
Tue, 23 Mar, 2021 at 2:12 PM